Part 1 of the The Never-Do List – 22 Good Ways to Avoid Financial Advisor and Investment Counselor Frauds and Scams
This article discusses things that you should “never do†with a financial planner or investment advisor, and it covers adviser selection, contracts, signatures, and ownership title of your assets.
You should never do certain things with a financial planning or investment adviser. This “never-do†list cannot guarantee that you avoid problems with an adviser. However, it could help to reduce substantially the chances of experiencing problems, financial frauds, and investment scams.
The Skilled Investor’s list of “never-dos†with an adviser has been split into several articles. For other articles see,
Avoiding financial planning and investment advisor frauds and scams – Overview
22 Good Ways to Avoid Financial Advisor Frauds and Scams – The “Never-do†list, Part 2
22 Good Ways to Avoid Financial Advisor Frauds and Scams – The “Never-do†list, Part 3
Many of the items listed are either illegal or widely viewed as unethical. However, legality or ethics will not stop a crook. Others of these practices are legitimate and frequently encountered in the advisory industry, but they are potentially subject to abuse. If an advisor suggests listed items, you should have heightened concern, and you should not ignore the matter. If the adviser does not have a good explanation and you remain uncomfortable, find another adviser.
A customer comment from the sidebar: "VeriPlan is a big help. I'm in my mid 50's and have been a diligent saver and passable investor for many years. I am going through a work transition from salaried corporate employee to independent consultant, and my aging parents are needing financial help. Financial planning is particularly important to me and my family now. Thanks for making your product available. I've recommended it to a number of folks and will continue to do so." J.H. in Portland, OR
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A customer comment from the sidebar: "VeriPlan has been a very flexible home financial planning tool. It took me a few hours on a weekend to understand what VeriPlan could do and to enter our financial data. Our family financial affairs were scattered all over, and we lacked a comprehensive picture of what the future might hold for us. I wanted a clear understanding of our projected lifetime and retirement income, expenses, taxes, debts, real estate, financial assets, college investments, retirement investments, and everything else all together." S. L. in Altadena, CA
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A customer comment from the sidebar: "You have done a great job of including the necessary instructions in VeriPlan, located close to where the modeling is happening. The thing I like about the VeriPlan User Guide is that it adds substantial additional commentary that I personally find very valuable. I was hunting for a capable and reasonably priced financial planning package, and VeriPlan is an awesome tool. The more I play around with it, the more valuable I find it. Your free user guide was what made me decide to get VeriPlan." C. A. in North Royalton, OH
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A customer comment from the sidebar: "One of the stories that VeriPlan tells me is how much of my money could be lost to excessive investment costs. I just switched to some lower cost funds in my 401k. I loved updating VeriPlan with the new cost values just to see the red bar on the Total Assets chart get significantly thinner - quite a shocking difference." M. W. in Tulsa, OK
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A customer comment from the sidebar: "I am extremely impressed with the depth of information that VeriPlan asks for and provides. VeriPlan seems much more detailed than one would expect for the very reasonable price. Although I am not a financial professional, I consider myself more financially educated than the most people of my age (62). I find that VeriPlan's depth to be just what we need for our retirement planning. I am glad I purchased it. Thanks." J. W. in Gainsville, FL
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A customer comment from the sidebar: "I have been very happy with this software. I will put VeriPlan to work to help optimize our IRA to Roth conversions, while avoiding the IRMAA penalties if we can. We are in an opportunistic window for the next several years. I have been appalled by the lack of professional knowledge available with respect to the tax burden that will fall upon us when RMDs take effect. Most of the information I have found suggests that it isn't a problem. Luckily, this software will be of great benefit to chart our course." J. S. in Louisville, KY
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A customer comment from the sidebar: "I am a recently retired engineer, and I created a cash flow Excel spreadsheet for 25 years of retirement. So, I fully appreciate the data and potential variances that must be accounted for. Yet, mine is so very simple compared to VeriPlan. I love VeriPlan's concept of total control over inputs and parameters. Veriplan's objectives are very much like mine, but it has many, many more input and control options, and the price is spot on." L. G. in Southbridge, VA
Family Financial Planning Software for Consumers
A customer comment from the sidebar: "I've been using VeriPlan for a few weeks now, and it is everything I was looking for plus a whole lot more of what I didn't even know I needed. By simply switching VeriPlan to a state that does not have a state income tax, I can see how much I could save on traditional IRA distributions in retirement by moving to a state without income taxes. It is a real education in personal finance, and I think just about everyone would benefit from using this tool." T. H. in Silicon Valley CA
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Selection of a Financial Advisor and Investment Counselor
NEVER look for an advisor until you have done a preliminary assessment of your needs and know the type of advisor you are looking for.
For ideas on selecting an advisor, see the links to The Skilled Investor’s advisor selection at the bottom of this article.
NEVER begin working with an advisor until you have thoroughly investigated his or her background and credentials. This involves doing most, if not all, of the following:
- Get leads for potential advisors from certification organizations.
See: Private certifications of financial planners and investment advisors and Widely recognized private financial and investment advisor certifications
Obtain leads from respected business associates and friends – but only if those persons themselves have thoroughly investigated their advisors and have been very pleased with the services provided over a long period of time
- Interview at least three advisors
Be particularly thorough about this process, because the references provided to you could be associates of the “advisor†rather than true customers. If you ask probing questions, you are more likely to reveal any deceit.
Just because a friend, neighbor, or member of a group that you belong to recommends someone, do not trust automatically without checking other sources. Some of the biggest, “hundred million dollar†frauds have happened, because groups of affiliated people relied upon each other to build trust, when not one of them had really done any independent background checks on the person who committed the fraud.
- Check an advisor’s registration, licenses, and certifications.
Call or use the websites of appropriate national and state regulators to ensure that your advisor has the necessary registration and licenses to operate. Check for any disciplinary actions.
To do this, begin with The Skilled Investor’s overview on advisor regulation, licensing, and certifications: Regulation of financial planners and investment advisors – Introduction
- Call at least one of the educational institutions from which the advisor claims to have been granted a degree. Confirm that the advisor did attend and actually received the degree.
Financial Planning and Investment Advisor Contracts
NEVER work with an advisor without a written and signed contract specifying the services to be rendered, the cost of those services, how the advisor will be compensated, etc.
A customer comment from the sidebar: "VeriPlan's financial projection graphics simply lay out what the future might hold for my family. Also, VeriPlan is a very fast and automated financial investment calculator that allows me to change anything and to test alternate investment decisions rapidly. Its integrated documentation explains clearly how it works, and it also includes a wealth of well-researched personal finance and investment information that has been very helpful." T. F. in Muncie, IN
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A customer comment from the sidebar: "I do most of my own financial modeling, and I like the way VeriPlan generates “what if” scenarios that I like to compare, such as possibly buying a rental property, selling my house and renting, moving social security retirement age payment timing, and pulling out IRA money after taxes. Plus, I like VeriPlan for its automated projection of detailed investment costs. Thanks for making a great product." K. W. in Naperville, IL
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A customer comment from the sidebar: "I am 10 years out from retirement, and I needed to start thinking more seriously about having enough to retire on. I'm following the suggestions of you and others in opting for more hands-on retirement planning. I am also using lower cost index investing. There are too many wealth management companies out there, all ready to charge an arm and leg for what should be straightforward financial planning work." G. B. in Smith Mountain Lake, VA
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A customer comment from the sidebar: "Larry, Hello again! I've continued to work with VeriPlan, and the more I work with it the more I'm amazed at how much it does. It's an incredible decision support tool for my financial planning. Since I have already built a model of my lifetime finances, it is easy to test new ideas as they come to me. Thanks again." M. W. R. in Austin, TX
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A customer comment from the sidebar: "I first learned about the zero federal taxes on long term capital gains when under the 25% marginal income tax rate from working with VeriPlan a number of years ago. I’m no longer working but not yet receiving RMD’s or social security so my ordinary income is relatively low. So I’ve been taking full advantage of zero federal capital gains taxes by selling off my high expense ratio mutual funds which have a lot of capital gains built in since I’ve held them a long time and then I reinvest them in index mutual funds which don’t generate as much capital gains distributions. So the education that you and VeriPlan provide has saved me thousands in taxes, not to mention the expenses on high cost mutual funds. Thanks again." M. D. in El Paso, TX
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NEVER commit to a contract that does not allow either party to terminate the contract quickly without anything more than a very small administrative termination charge.
There should not be a significant financial termination penalty. Of course, any acceptable work performed prior to termination would require payment. If prepayments have been made, then there should be provision for automatic refunds on work not yet performed. In fact, you should resist making significant prepayments for services (see “Payments†in Avoiding advisor frauds and scams – The “Never-do†list, Part 2).
NEVER allow your agreements with an advisor to be transferred or assigned to another advisor without your written consent. Under such circumstances, you should be allowed to terminate the contract without any penalty.
If your advisor wishes to sell his or her business including your contract, the transfer should be voluntary on your part. If you consent, your current advisor should facilitate the transfer process and ensure that the transfer is in your best interests. Your advisor will benefit from the sale of his practice and your relationship with him is part of the underlying value for which the acquirer is paying. Your advisor should clearly explain the value to you of entering into a relationship with the new practice owner and should help to smooth the transfer.
Signatures
NEVER give your advisor power of attorney or legal authority to sign anything on your behalf.
A customer comment from the sidebar: "I am a recently retired engineer, and I created a cash flow Excel spreadsheet for 25 years of retirement. So, I fully appreciate the data and potential variances that must be accounted for. Yet, mine is so very simple compared to VeriPlan. I love VeriPlan's concept of total control over inputs and parameters. Veriplan's objectives are very much like mine, but it has many, many more input and control options, and the price is spot on." L. G. in Southbridge, VA
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A customer comment from the sidebar: "Thanks for developing a great product. I have looked at Money Tree, Money Guide Pro, and some other FP software, and I have used Right Capital (a good product also, but still $100 per month). Yours is just as robust for a much more affordable price. I also extensively use Quicken for my finances, but the planning tool in it is kind of basic, so VeriPlan will complement Quicken very well." E. Z. in San Mateo, CA
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A customer comment from the sidebar: "I spent parts of the past several days entering data into the VeriPlan workbook while digesting as much of the methodology as possible. My takeaway is that VeriPlan is an extraordinary tool, especially in its ability to generate projections based on detailed alternate scenarios. During the learning process, I also found it to be a wonderful financial education in its own right." S. N. in Sammamish, WA
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A customer comment from the sidebar: "Previously I used some consumer retirement planners like New Retirement. What they offer is a projection of your financial situation that is wildly generalized. A generalized projection is probably better than having no projection at all and could very well be used for rough, long-term planning. However, for fine grained planning, such a system is wholly inadequate. VeriPlan is vastly superior in comprehensiveness and flexibility." T. D. in Edison, NJ
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A customer comment from the sidebar: "I purchased VeriPlan for the Roth conversion features. I enjoy VeriPlan and appreciate the thoroughness of the design and excellent commentary. I now work for (financial company name redacted) since retiring from (computer company name redacted) in a Retirement and Workplace Planning role. The accuracy, conciseness, and utility of the information presented by VeriPlan is great." M. S. in White Plains, NY
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A customer comment from the sidebar: "I've been using VeriPlan for a few weeks now, and it is everything I was looking for plus a whole lot more of what I didn't even know I needed. By simply switching VeriPlan to a state that does not have a state income tax, I can see how much I could save on traditional IRA distributions in retirement by moving to a state without income taxes. It is a real education in personal finance, and I think just about everyone would benefit from using this tool. I am going to tell everyone I know about VeriPlan. Thank you very much for creating it. Your web sites are great, too." T. H. in Silicon Valley CA
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A customer comment from the sidebar: "I thought I would let you know that VeriPlan was the primary decision support tool in my decision to retire early, which was about 4 years ago now. And it has worked out really well. Since then I got married, and we have traveled to 10 countries -- some on mission trips. I had used the lifetime planners in Microsoft Money and Quicken but they were not robust enough to make a major decision with. In retrospect they are toys compared to VeriPlan. So VeriPlan has been a very big help to me. Also, I recently read your Lowest Cost Mutual Funds book, which was great. It brought a few things to my attention that I need to work on." Email update from T. H. in Silicon Valley
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Note that it is also wise to keep certain financial relationships separate. For example, a planning or investment advisor should not also serve as an executor or trustee of any of your legal arrangements. There could be exceptions with very long term and trusted advisors. However, if you have such a relationship with a trusted advisor, you are probably not reading this article.
NEVER sign blank or partially completed documents to be filled out by your advisor later.
Get a copy of all completed and signed documents with original signatures before you leave the office. If there is a problem in the future, you have a copy of your document for comparison.
Statements
NEVER work with an advisor who does not provide regular, timely, and accurate statements of your accounts, if your agreement calls for your advisor to manage accounts for you.
Asset Ownership Title and Beneficiary Status
NEVER allow your advisor to share ownership title or have beneficiary status in any of your accounts — never, ever
Mailing addresses
NEVER allow the primary mailing address for any of your accounts to be that of your advisor.
The primary account mailing address should always be your permanent address. You should receive all account statements and notifications directly. You might authorize that copies be sent to your advisor, but your advisor should not be allowed to make any changes to the provisions governing your account without your written approval.
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See these related articles on advisor selection:
Preparing to interview a financial planner or investment advisor
Questions to ask, when hiring an advisor – Part 1, Background and training
Questions to ask, when hiring an advisor – Part 2, Fees and contracts
Questions to ask, when hiring an advisor – Part 3, Services and references
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